«Our customer service team gets a lot of calls from customers who need repair kit part numbers to ensure that they’re ordering the right replacement parts for their fifth wheels,» explains Toby Harris, Fontaine Parts Connection vice president of sales and marketing. «Our new parts finder makes the process faster and easier for customers. Instead of calling and having our customer service representatives look up information for them, they can find what they need with just a couple of clicks online.»
Users simply select «Find Parts» from the main menu on fifthwheel.com, and then choose «Quick find.» Then they type in all or part of their fifth wheel’s model number to bring up a list of product descriptions, top plate replacement numbers, and replacement kit part numbers and descriptions. Alternatively, they can choose to search by top plate model. The entire process takes just a few seconds.
About Fontaine Parts Connection
Based in Trussville, Ala., Fontaine Parts Connection provides customers throughout North America with Genuine Fontaine Parts, fifth wheel maintenance training, tools and support. Fontaine Parts Connection is a Marmon Highway Technologies (MHT) company. MHT companies support the transportation industry worldwide with a wide range of high-quality products and services.
MHT companies are members of The Marmon Group, an international association of business units that operate independently within diverse business sectors. The Marmon Group is a Berkshire Hathaway company.
